Case Studies

Real results for
real businesses.

Every engagement is focused on measurable business impact. Here's how we've delivered for clients across industries.

Regional Insurance Provider

Insurance

Challenge

Claims processing took 5+ days on average, with high error rates from manual data entry across legacy systems.

Solution

Deployed an intelligent document processing pipeline using fine-tuned vision-language models to extract, validate, and route claims automatically.

Results

72%

reduction in processing time

89%

fewer data-entry errors

$1.2M

annual cost savings

E-Commerce Marketplace

Retail

Challenge

Product search relevance was poor, leading to high bounce rates and low conversion on long-tail queries.

Solution

Built a hybrid semantic + keyword search system powered by embeddings and re-ranking models, integrated directly into their existing Elasticsearch stack.

Results

34%

lift in search conversion

2.1x

improvement in relevance (NDCG@10)

6 weeks

from kickoff to production

B2B SaaS Platform

Software

Challenge

Customer support team was overwhelmed with repetitive Tier-1 tickets, slowing response times for complex issues.

Solution

Designed and deployed an AI assistant that handles common queries, drafts responses for review, and escalates edge cases to human agents.

Results

58%

of tickets auto-resolved

40%

faster average response time

+12

point NPS improvement

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